Earth Science Tech (OTCQB: ETST) is a strategic holding company that brings together innovative businesses across the healthcare, pharmacy, technology and telemedicine, real estate, and consumer products spaces. The company employs a dedicated IT infrastructure department, led by Chief Technology Officer Chris Rose, that has enabled it to leverage new technology to cut costs, improve operational efficiencies, and expand profit margins across its pharmacy and telemedicine platforms. These benefits, according to Rose, stem from the company’s strategy to build instead of buy and leverage AI to augment the process.
“We build now instead of buy, supported by advancements in and our leverage of AI. We’ve built our own ETST-wide software and data platform that ties together the three pharmacies, our curative telehealth business, and My Online Consultation doctor’s network into one system,” explained Rose during the August 31 Annual Meeting of Shareholders (https://ibn.fm/WdCCV).
“So, adding a new pharmacy clinic partner or anything is as easy as a quick configuration change. Inside the platform, we’ve automated clerical work and workflow processes in the background, leading to operational efficiencies. We’ve also baked invoicing, shipping, inventory, purchasing, pricing, and other management functions into the new platform. And now it’s become something that we can offer to other clinics as a white-label service.”
“Our lean development team has built all of this at unprecedented pace by leveraging AI tools. We’ve taught it our own engineering best practices and procedures; it works alongside our team within guardrails, thousands of automation tests, and human reviews on every release,” Rose continued. “Leaning into AI has enabled us to change our technology tools to become not only a way to improve efficiency, but as a strategic differentiator, offering new products and services.”
The IT infrastructure department has also enhanced Earth Science Tech’s marketing capabilities, especially given that the company considers patient and customer retention central to its overall marketing success. ETST utilizes Customer Relationship Management (“CRM”) systems and proprietary technology at each of its subsidiaries to provide personalized follow-ups, medication reminders, and targeted wellness.
This holistic approach, the company explains, “not only increases the lifetime value (‘LTV’) of each customer but also reinforces ETST’s position as a comprehensive health and wellness provider” (https://ibn.fm/fyiJL). It also drives brand loyalty across Earth Science Tech’s diverse subsidiaries.
Ultimately, Earth Science Tech remains focused on driving sustainable growth and building long-term value by leveraging technology and the expertise of its lean IT team, guided by its distinct purpose of advancing innovation that integrates all aspects of patient care.
For more information, visit the company’s website at www.EarthScienceTech.com.
NOTE TO INVESTORS: The latest news and updates relating to ETST are available in the company’s newsroom at https://ibn.fm/ETST
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